Hong Kong Express, a budget carrier based in Hong Kong, plans to carry 4.35 million passengers this year, which is 14% more in 2018 than it did in 2017. The carrier carried 3.79 million passengers in 2017, which is a 30% increase over 2016. The airline reported that it flew 345,000 passengers in December, which is a record monthly high for the airline.
“Flying forward into 2018, HK Express will face fierce competition in Hong Kong’s air transport industry, but we can expect more opportunities for the aviation industry due to the Hong Kong-Zhuhai-Macau Bridge and the Hong Kong section of the Guangzhou-Shenzhen-Hong Kong Express Rail link,” said Li Dianchun, HK Express’ President. “HK Express will take this opportunity to ensure superlative service by focusing on passengers’ needs.”
HK Express ran through tough times at the end of last year. In October, the airline canceled several flights during the ‘Golden Week’, which is the region’s peak travel period. This caused Hong Kong’s Civil Aviation Department to ban the airline from expanding its fleet and launching new service. The ban runs through April 30 of this year, and the carrier will only be able to operate flights to new destinations when the Department is satisfied that the airline has implemented measures to handle cancellations more effectively.
HK Express was also voted Hong Kong’s least punctual airline in November. Out of every ten flights that the carrier operated, three were late, meaning that either departures or arrivals (or both) were more than 15 minutes past their scheduled time. In October, a staggering 42% of HK Express’ flights were declared late.
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